NIH Telephone & Services Directory
MyPay is a computer based administrative system which gives employees direct control over their payroll and personnel actions, without using forms, the mail system, or visiting their servicing personnel office.
What can it do?
- Change federal tax withholding
- Change state tax withholding
- Direct deposit-net paycheck
- Financial allotments
- Change home address
- Change PIN
- Health Benefits
- Thrift Savings Plan (TSP)
What methods can I use?
Access MyPay on the web at: https://Mypay.dfas.mil/Mypay.aspx. You can use MyPay from your computer at home or at work. If you do not have access to a computer you can use MyPay over the phone by calling 1-877-363-3677.
How do I access the system?
To access the system, you will need your Login and Password. If you have not logged into myPay since the security upgrade, you must enter your SSN as your Login and you will be prompted by the system to change it to a new Login. If you have already established a new Login and forgotten it, click the “Forgot Your Login ID?” link on the bottom left side of the myPay (DFAS) screen.
You will enter your Password on a separate page using a virtual keyboard. If you have not established a new Password since the security upgrade, you will be prompted to create a new one. If you have already established a new Password and forgotten it, click the “New Password” button on the bottom left side of the myPay (DFAS) screen. Using this method, your Password can be e-mailed to you if you pre-registered your e-mail address, or it can be mailed to your current home address of record within 7 to 10 business days.
A second option for requesting a Password is to send a fax to 216-367-3549. You will need to include in your request your name, SSN, a daytime phone number, a copy of your NIH ID Card, and you must sign the fax. Upon receiving your fax, the Defense Finance & Accounting Service (DFAS) will reset your Password using a temporary Password. Your temporary Password will be 8 numbers, the last 4 numbers of your SSN twice. You will not receive a notice from DFAS that your Password has been reset. Simply wait at least two business days before logging into myPay (DFAS) to use your temporary Password. Upon logging in, you will be prompted to reset your Password. Information pertaining to establishing an acceptable Login and Password can be obtained at myPay FAQs (DFAS).